Pre-payment of Duties & Taxes

 

EU/EAA Customers only

For our EU/EAA customers, by default and where applicable, you must pre-pay your import VAT and duty when you order through the website. Exclusions apply.

In most cases, this will speed up the transit and delivery times, and may save you from paying the courier/postal company a handling charge.

What is included in the Pre-payment of import charges:

  • Import VAT (rate in destination country)
  • Import Duty

What is NOT included in the Pre-payment of import charges:

  • Licence Fees
  • Bonded Storage (extended periods whilst awaiting clearance, required documentation, or duty payment)
  • Address changes/corrections after dispatch

DHL GlobalMail Services

  • Private individuals must pre-pay VAT on orders up to the value of €150 (IOSS system). Private individuals cannot pre-pay VAT & duties on orders exceeding €150 using this service.
  • Businesses cannot prepay VAT & duties using this service.

All Courier Services

  • Private individuals & Businesses** must pre-pay taxes and duties on all orders.

**EU Business Customers must provide a valid EORI number to be exempt from this rule by getting in contact.

 

Rest of the World Customers

We currently do not offer pre-payment of taxes and duties for customers shipping to an address outside of the EU/EAA.

You will be liable to pay any import charges (VAT, import duty, handling/processing fee, Licence fee, bonded storage) once the parcel arrives at the country's border. This is payable to the country's Customs department through the shipping carrier, who will contact you directly. HiFi Collective will not pay these charges or notify you of the required payment.

 

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